Custom Orthotics
in Kanata
Properly fitted custom orthotics that support your feet, improve your movement, and address the source of your pain, not just the symptoms.
What Are Custom Orthotics?
Custom orthotics are specially fabricated foot insoles designed from a precise assessment of your foot structure, gait, and biomechanics. Unlike over-the-counter insoles, custom orthotics are built to address your specific presentation: the way your foot moves, where it compensates, and how that compensation affects the joints above it, including the ankle, knee, hip, and lower back. At Pro-Action in Kanata, our orthotics assessments include a thorough gait analysis and biomechanical evaluation so the device we prescribe is genuinely matched to your needs. Custom orthotics are not a standalone treatment. They are part of a broader plan that often includes chiropractic care, physiotherapy, or targeted exercise to address the movement patterns that created the problem in the first place.
What Can Custom Orthotics Help With?
Custom Orthotics as Part of a Complete Treatment Plan
Custom orthotics are most effective when they are prescribed as part of a coordinated treatment plan, not handed over with a simple fitting and a follow-up in six months. At Pro-Action, your orthotics assessment is integrated with your overall care. If you’re being treated for knee pain, back pain, or a lower limb sports injury, your practitioner will consider whether custom orthotics are appropriate as a supporting tool and ensure the device complements what’s being addressed in treatment. We use our Test. Treat. Re-Test. approach throughout, so if something isn’t working as expected, we identify it and adjust.
What to Expect at Your Custom Orthotics Appointment
1
We Assess
Your orthotics assessment includes a detailed history, a standing and walking gait analysis, a foot and lower limb biomechanical evaluation, and a review of your footwear. We identify where your foot mechanics are contributing to your symptoms before prescribing anything.
2
We Treat
Based on your assessment findings, we take a precise cast or scan of your feet and prescribe a custom orthotic device matched to your specific biomechanical needs, activity level, and footwear requirements. We work with reputable orthotics labs to ensure consistent, high-quality fabrication.
3
We Fit and Follow Up
At your fitting appointment, we assess your gait and comfort with the devices in place and make any necessary adjustments. A follow-up is scheduled to confirm the orthotics are performing as intended and to address any questions.
What You Can Expect From Custom Orthotics at Pro-Action
Custom orthotics at Pro-Action are prescribed with clinical precision and integrated into your broader treatment plan. You’ll receive a device that fits correctly, addresses your specific biomechanical needs, and is supported by the hands-on care that makes the biggest difference.
• Reduced foot, ankle, knee, and lower back pain related to gait dysfunction
• Improved shock absorption and load distribution during activity
• Support for sports performance and injury prevention in athletes
• Long-term correction of overpronation, supination, and gait compensations
• Devices matched to your specific activity level and footwear
• Covered by most extended health benefit plans in Ontario
Custom orthotics help support proper foot mechanics, reduce pain, and improve comfort for active individuals and those with biomechanical concerns.
The Practitioners Behind Your Results
Frequently Asked Questions.
Here are the questions we hear most from new patients.
Are custom orthotics covered by insurance?
Yes, custom orthotics are covered by most extended health benefit plans in Ontario, typically with a prescription from a regulated healthcare provider. We direct bill most major providers. Check your plan or give us a call and we’ll help you understand your coverage and any annual limits that apply.
What’s the difference between custom orthotics and store-bought insoles?
Store-bought insoles provide generic cushioning and basic arch support. Custom orthotics are fabricated from a precise assessment of your specific foot structure, gait, and biomechanics. They are designed to address the root cause of your condition, not just provide temporary comfort.
How long do custom orthotics last?
A well-made pair of custom orthotics typically lasts two to five years, depending on your activity level and body weight. We recommend a reassessment if your pain returns, your activity demands change significantly, or the devices show visible wear.
Will I need to wear them all the time?
That depends on your condition and goals. Some patients wear orthotics primarily during sport or high-demand activity. Others benefit from wearing them throughout the day. Your practitioner will give you a clear recommendation based on your assessment findings.
Can children get custom orthotics?
Yes. Custom orthotics can be prescribed for children and adolescents with foot pain, gait dysfunction, or growing pains with a biomechanical component. Paediatric orthotics are fabricated to account for growth and are reassessed regularly.