What Makes Us Different
We test. We treat. We re-test. At Pro-Action, you don’t have to wonder whether it’s working. You’ll see it for yourself.
Built on Results, Not Guesswork.
Pro-Action Health and Performance has been helping patients in Kanata and Stittsville get back to full strength for over 18 years. We’re a multidisciplinary clinic with chiropractors, physiotherapists, registered massage therapists, a naturopathic doctor, and concussion specialists, all working under one roof with one shared focus: getting you better. We don’t just treat the symptom. We identify the root cause, build a plan around it, and track your progress at every visit. Whether you’re a competitive athlete or someone who’s been managing a nagging injury for too long, you’ll leave your very first appointment knowing exactly where you stand and what comes next.
Test. Treat. Re-Test.
Most clinics treat and send you on your way. We do things differently. Every visit at Pro-Action starts with an assessment so we know exactly what we’re dealing with. We treat, and then we re-test right there in the room, so you can see the improvement before you leave. It’s not a promise. It’s a process. And it’s why our patients see real, measurable results from their very first appointment.
Built for Athletes. Built for Everyone.
We’ve built Pro-Action around the demands of athletes: fast results, clear timelines, and treatments that hold. But you don’t need to be competing to get that level of care. Whether you’re a hockey player trying to get back on the ice, a parent chasing kids on weekends, or an office worker whose neck has quietly become a daily problem, we take your goals seriously and build a plan to match. Everyone who walks through our door gets the same high standard of clinical expertise.
Every Reason to Choose Pro-Action
Conveniently Located in Kanata
We’re at 308 Palladium Drive, Suite 108, easy to reach from Stittsville, Arnprior, Barrhaven, and the surrounding communities. Morning and evening appointments mean you can fit care into a real schedule.
Direct Billing: We Handle It
We offer direct billing for most major insurance providers, so you’re not out of pocket while waiting for reimbursement. Less paperwork plus less stress, equals more focus on getting better.
18+ Years of Clinical Experience
Our team brings over 18 years of combined clinical expertise to every appointment. You’re getting care from practitioners who have seen it, treated it, and know what works.
All the Care You Need, Under One Roof
Chiropractic, physiotherapy, massage therapy, naturopathic medicine, custom orthotics, and concussion management, all in one clinic. No referrals to track down. No repeating your history to a new face. Coordinated, expert care from a team that communicates.
What We Stand For
Our Mission
To provide thorough, results-driven care that puts patients first and supports them in getting back to what they love. Every treatment plan is built around you: your body, your goals, and your life.
Our Vision
To be the go-to clinic for Ottawa’s athletes and active families. We’re building a clinic that Kanata and Stittsville can rely on, and a reputation that speaks for itself.
What Our Patients Are Saying
210 Google reviews. 5.0 stars. Kanata’s highest-rated independent sports injury and chiropractic clinic.
Excellent experience at Pro-Action Health and Performance with Shayne Baylis for my daughter’s concussion. He was thorough, took the time to explain everything clearly, and made her feel comfortable. Shayne saw her right away and was flexible with ongoing appointments, helping her return to the ice safely. Highly recommend him.
Can’t recommend the team in Kanata enough! They made me feel comfortable and the care was top-notch, completely professional. They took the time to explain my recovery and followed my progress closely. You can tell they truly love what they do.
Andrew was recommended to me and my tennis elbow resolved within weeks. They got to the root of the issue, and the treatment plan had me return to all of my usual activities pain-free.
After months of back pain I finally found real relief here. The assessment was detailed and the exercises actually worked. The whole team is friendly, professional, and genuinely invested in your recovery.
Excellent experience at Pro-Action Health and Performance with Shayne Baylis for my daughter’s concussion. He was thorough, took the time to explain everything clearly, and made her feel comfortable. Shayne saw her right away and was flexible with ongoing appointments, helping her return to the ice safely. Highly recommend him.
Can’t recommend the team in Kanata enough! They made me feel comfortable and the care was top-notch, completely professional. They took the time to explain my recovery and followed my progress closely. You can tell they truly love what they do.
Andrew was recommended to me and my tennis elbow resolved within weeks. They got to the root of the issue, and the treatment plan had me return to all of my usual activities pain-free.
After months of back pain I finally found real relief here. The assessment was detailed and the exercises actually worked. The whole team is friendly, professional, and genuinely invested in your recovery.
Excellent experience at Pro-Action Health and Performance with Shayne Baylis for my daughter’s concussion. He was thorough, took the time to explain everything clearly, and made her feel comfortable. Shayne saw her right away and was flexible with ongoing appointments, helping her return to the ice safely. Highly recommend him.
Can’t recommend the team in Kanata enough! They made me feel comfortable and the care was top-notch, completely professional. They took the time to explain my recovery and followed my progress closely. You can tell they truly love what they do.
Andrew was recommended to me and my tennis elbow resolved within weeks. They got to the root of the issue, and the treatment plan had me return to all of my usual activities pain-free.
After months of back pain I finally found real relief here. The assessment was detailed and the exercises actually worked. The whole team is friendly, professional, and genuinely invested in your recovery.
Your Questions, Answered.
Here are the ones we hear most often from new patients in Kanata, Stittsville, and West Ottawa.
Do I need a referral to book a chiropractor or physiotherapist in Kanata?
No referral needed. You can book directly online or by phone, we’ll get you in as soon as possible, often within the same week. If your situation requires a specific practitioner or service, our team will make sure you’re matched correctly at the time of booking.
Do you offer direct billing to insurance?
Yes. We direct bill most major insurance providers, so you don’t need to pay upfront and submit claims yourself. We also work with HCAI, MVA, and WSIB patients. If you’re unsure whether your plan is covered, call us before your appointment and we’ll confirm.
What should I expect at my first visit?
Your initial appointment is a full assessment. We take your history, assess how you’re moving, identify what’s actually driving your back pain, neck pain, sports injury, or other issue, and begin treatment in the same session. You’ll see and feel a difference before you walk out the door.
Do you treat concussions in Kanata?
Yes, and it’s one of our specialties. We hold Shift R2P certification and offer one of the most comprehensive concussion programmes in West Ottawa, covering cervical, vestibular, vision, and autonomic components. If you or your athlete has taken a hit, don’t wait—early assessment makes a meaningful difference in recovery time.
Do you treat patients from Stittsville, Barrhaven, and surrounding areas?
Absolutely. We regularly see patients from Stittsville, Barrhaven, Arnprior, Carp, Almonte, Carleton Place, and across West Ottawa. Our Kanata clinic is conveniently located at 308 Palladium Drive with morning and evening availability to fit your schedule.